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Customization Scope

CUSTOMIZATION OF CORE REFRIGERATION SYSTEM

Industrial customers are very sensitive to the brand and energy efficiency of spare parts, and showcasing system level customization can demonstrate professionalism.

  • Compressor Brand Customization

    Compressor Brand Customization

    We offer top brand choices such as Bitzer, Copeland, Danfoss, or Frascold.

  • Customization Of Condensation Method

    Customization Of Condensation Method

    Air cooled: Suitable for areas with scarce water resources. Water cooled: suitable for high temperature environments, with higher efficiency. Evaporative Cooling: Suitable for large industrial systems.

  • Environmentally Friendly Refrigerants

    Environmentally Friendly Refrigerants

    optional R404A, R507A, etc

MODEL-SPECIFIC CUSTOMIZATION

Model Common Customization Scope
Cube Ice Machine Ice‑cube size: standard 22*22*22 mm or adjusted to match specific beverage requirements; daily output ranges from 1 ton to 20 tons.
Flake Ice Machine Application options: freshwater flake ice or seawater‑resistant flake‑ice version; Materials: Evaporator inner wall available in SS304 or corrosion‑resistant SS316 stainless steel.
Tube Ice Machine Available diameters: 22mm, 28mm, 35mm etc. Ice‑cut length can be adjusted.
Block Ice Machine Ice‑making modes: brine‑type (cost‑effective) or direct‑cooling type with full‑aluminum‑plate evaporator for higher hygiene; single‑block weight: 5kg‑100kg.

STRUCTUpAL & INTEGRATION

SMART CONTROL & ELECTRIC

  • 1

    Voltage/frequency adaptation

    Adapt to global voltages (such as 220V/380V/440V, 50Hz/60Hz).

  • 2

    PLC control system

    Uses Siemens or Schneider touch screens, supporting language switching.

  • 3

    Remote Monitoring

    Incorporate Wi-Fi/4G modules, allowing customers to monitor the operating status and perform fault diagnosis in real time via mobile phones or computers.

Customized Service

CUSTOMIZATION PROCESS

Phase 1 : Consultation & Evaluation

  • Initial Inquiry

    Initial Inquiry

    Understand your ice usage requirements, including ice type (cube ice, block ice, tube ice or sheet ice), daily production capacity (Daily Capacity), and primary application (such as seafood preservation, concrete cooling, or commercial retail).

  • Site Conditions

    Site Conditions

    Confirm the environmental temperature at the installation site, the inlet water temperature, power specifications (such as 380V/3Phase/50Hz), and the nature of the water source (freshwater or seawater).

  • Technical Analysis

    Technical Analysis

    Our engineers will conduct a preliminary assessment based on specific requirements (such as limited space in the server room or a particular cooling method).

Phase 2 : Engineering Design and Quotation

  • Customized Design

    Provide detailed technical specifications, including the selection of compressor brands (such as Bitzer open-type units) and system configuration descriptions.

  • Visual Support

    Provide 2D floor plans or 3D renderings as needed to ensure that the equipment layout complies with your on-site logistics planning.

  • Detailed Quotation

    Provide a transparent quotation sheet covering items such as equipment, spare parts packages, and optional remote control modules.

Phase 3 : Confirmation & Manufacturing

  • 1 Agreement

    Confirm the final design, delivery cycle, and quality standards.

  • 2 Precision Manufacturing

    Enter the production stage, assembling strictly in accordance with the customized requirements. For example, make special adjustments for the 22mm square ice machine.

  • 3 De-branding/OEM

    According to your marketing needs, "de-branding" can be carried out to remove specific logos, ensuring that the equipment meets your brand presentation requirements.

Phase 4 : FAT & Quality Control

  • Performance Testing

    Performance Testing

    Before each machine is shipped, it undergoes a full-load operation test to ensure that the ice production capacity and the quality of the ice cubes meet the design standards.

  • Video Inspection

    Video Inspection

    Provide high-definition test videos for overseas customers or conduct real-time acceptance through online meetings.

Phase 5 : Logistics & Support

  • Professional Packing

    Use non-sterilized wooden crates or container integration reinforcement that comply with international maritime shipping standards.

  • Installation Guide

    Provide detailed English manuals, wiring diagrams, and offer remote video guidance or on-site debugging services by engineers.

  • Global Support

    Provide global warranty support for core components (such as compressors) to ensure the continuity of your industrial production.

FAQ

Shanghai Kendall Group (Kendall) is an integrated enterprise combining R&D, manufacturing, engineering, and global trade. Since our establishment, we have consistently focused on industrial-grade ice making equipment and large-scale cold storage projects, backed by over 20 years of industry experience.

  • 01

    Can you provide machines with specific voltages and frequencies?

    Of course. We understand the differences in global industrial power grids and can customize power specifications to your requirements, such as 220V/380V/440V and 50Hz or 60Hz , to ensure that your equipment is ready to use upon arrival.

  • 02

    Are your ice cubes the same size?

    We offer a variety of standard sizes; for example, our standard ice cubes are 22 *22 * 22mm by default. If you have specific requirements, we can adjust the mold or ice-cutting mechanism to meet your specific ice cube size needs.

  • 03

    Can we choose the brand of core components?

    No problem. Our standard configuration uses top international brands (such as Bitzer compressors and Danfoss control components). If you have a list of preferred suppliers, our design team can adapt the system to your requirements.

  • 04

    Do you have a solution if I have limited installation space?

    We can provide split designs or compact structural designs. Furthermore, we specialize in containerized ice plants , integrating ice making, ice storage, and control systems all within a 20-foot or 40-foot container, significantly saving on-site space and installation time.

  • 05

    Can the machine operate stably in tropical or high-salt-fog areas (such as the seaside)?

    For high-temperature environments, we recommend using water-cooled or evaporative cooling systems; for coastal environments, we will treat the condenser with anti-corrosion measures or use evaporators made of SS316 stainless steel to ensure the long-term durability of the equipment.

  • 06

    Is the machine's daily output greatly affected by the environment?

    The output of all industrial ice makers is affected by inlet water temperature and ambient temperature. We provide output reference tables for different operating conditions. Through customized enhanced refrigeration systems, we can ensure that the machine achieves its expected rated ice production in your local environment.

  • 07

    Do you support OEM or de-branding production?

    Supported. For distributors and engineering partners, we can remove the original logo or affix your branding upon request, and provide neutral technical specifications and packaging.

  • 08

    How do I install it after receiving the goods? Do you provide on-site support?

    Each machine undergoes rigorous testing before leaving the factory. We provide a detailed English installation manual and video tutorials with each shipment. For large systems, we can dispatch engineers for on-site commissioning or provide remote technical guidance via real-time video.

  • 09

    Are your industrial ice makers noisy when they run? How do you control the noise?

    The noise from industrial ice makers primarily comes from the compressor, condenser fan, and water pump. Our standard units maintain industrial-safe noise levels (typically 70-80 dB). For noise-sensitive installation environments, we offer the following customized noise reduction solutions: Compressor Acoustic Blankets, Low-speed, high-efficiency fan, Remote Condenser Installation, Vibration damping base

  • 10

    Will our groundwater/seawater clog the system? Is the ice clear enough?

    We can customize an integrated water filtration system (such as RO reverse osmosis or multi-media filter) based on your source water report . For ice cube machines, we can equip them with an automatic drain function, which effectively reduces scale formation and ensures that the ice cubes are crystal clear and meet food-grade standards.

  • 11

    Which parts are prone to failure? Can you ship them quickly?

    We will include some easily damaged spare parts randomly . Since our core components use internationally recognized brands such as Bitzer, Danfoss, and Schneider, you can easily purchase replacement parts in your local market. If you need them shipped, we will send them as soon as possible.

Our Advantage

WHY CHOOSE US

NEED A CUSTOMIZED SOLUTION?

For industries such as concrete cooling, chemical reaction cooling, food processing, fishery preservation, mine cooling, textile printing and dyeing, and biomedicine, we provide exclusive customized solutions and equipment based on their unique needs and specific problems.

Products

RELATED PRODUCTS

Cube Ice Machine

Kendall, the unrivaled industry leader in cube ice machines for over two decades. Our state-of-the-art technology guarantees unparalleled efficiency, reliability, and exceptional ice quality. Discover the Kendall difference and understand why our customers rely on us for the ultimate ice solution.

Block Ice Machine

Leveraging our two decades of expertise, Kendall block ice machines offer reliable operation, eco-friendly design, and exceptional performance with customizable options. Known for producing solid, slow-melting ice, they provide a distinct competitive edge to our global clients.

Tube Ice Machine

Leveraging our two decades of expertise, Kendall's ice machines demonstrate reliable operation, environmental friendliness, exceptional performance, and customizable options, offering a multitude of advantages to our esteemed clients. Kendall ice machines are extensively utilized across diverse industries, including supermarket chains, hotels, seafood markets, food processing, and vegetable preservation, among others.

Flake Ice Machine

Based on 20 years of experience, the ice machines produced by Kendall operate stably, are environmentally friendly, have superior performance, and can provide customized services. Bringing immeasurable benefits to our customers. Kendall ice machines are widely applied in supermarket chains, hotels, seafood market, food processing and vegetable preservation industries,etc.

1 to 30ton Industrial Flake Ice Machine

Based on 20 years of experience, the ice machines produced by Kendall operate stably, are environmentally friendly, have superior performance, and can provide customized services. Bringing immeasurable benefits to our customers. Kendall ice machines are widely applied in supermarket chains, hotels, seafood market, food processing and vegetable preservation industries,etc.

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